For your well-being

 • Relaxation
Close your eyes, let your soul and body relax. Concentrate on your feelings and your senses. Breathe calm and deep and feel the every day stress slip away. This time is your private time.

 • Reservations
We want to arrange all treatments according to your wishes, so please book the treatments already before your arrival at the hotel.

 • Changing facilities
Changing facilities: Our “Spa-Residenz” offers comfortable changing facilities with generously appointed ’finish-zones’. Please bring the bathrobe from your room. Towels are available in your changing cupboard.

 • Guest records
On your first check-in to our spa please complete a questionnaire. In order to achieve the best possible results, it is necessary to understand your specific needs, goals and specific health issues. Your personal data will be kept with utmost discretion.

 • Time to yourself
Please enjoy the pool and sauna facilities before you arrive to your appointment. Allow your body, soul and spirit some leisurely time .Your spa consultant will meet you 5 minutes prior to your spa appointment at the spa reception.

 • Mobilphones
Please switch off your mobile phone in our Spa area.

 • Shower
A warm shower prior to your spa appointment relaxes you for your body treatment and massage. It is cleansing and ideal way to prepare your skin to absorb our products. We use the highest quality products with natural ingredients for all our treatments guaranteeing the ultimate effect to care for and relax your skin - you will experience the difference.

 • Dress code
 With your bathrobe you are well dressed for our Spa area. The area of our sauna is a no-clothing zone, at the pool we would like to ask you to wear swimwear.  

 • Discussion with your spa consultant
Prior to each treatment our spa consultant will discuss the key areas of personal attention in order to personalize it to your personal needs and requirements. Please feel free to communicate any personal details or requirements during your treatment.


 • Pool and sauna
Please kindly refrain from bringing food and drinks to the fitness and spa center.

 • Smoking
Please kindly note that the entire fitness and spa center is ’Non Smoking’ out of consideration for other guests. Smoking is only permitted outdoors.

 • Children
Our spa zone is an area of silence. Children hours are between 11.00 a.m. - 4.00 p.m. Children below the age of 16 years are not permitted into the sauna area. Children below the age of 10 years can enter the spa zone only when accompanied by their parents.

 • Cancellations
Cancellations are free of charge until 24 hours before the booked treatment starts, later we have to charge 100%.